Jellycat Book The Playful Polar Bears

AS0123

Standard Delivery (within UK only)

Regular Items

Orders over £50.00 - FREE

Orders under £50.00 - £3.99

Delivery within 2-5 working days.

Orders placed before 12 noon Monday-Friday will be posted the same day. Orders placed outside of office hours and at weekends will be posted the following working day.

Oversized items

Prices may vary for large oversized items. Delivery cost will be shown at checkout. Please do get in touch at info@zestgifts.co.uk or call 01892 669 517 if you would like to discuss options.

International postage

Unfortunately we do not offer international postage.

Click and Collect

Available free of charge. This is a great option if you live nearby and don’t want to pay postage. Simply order online and select the click and collect option.

Orders are available for collection Monday-Saturday 10.00-17.00.

Orders placed during shop opening hours will be ready an hour after receiving the order. You will receive an email to confirm it is ready. Orders placed outside opening hours will be ready from 10am the following day (note we are closed on Sundays and Bank Holidays).

There is free parking in Morrisons car park a short walk from the shop. Please visit our Contact page for more information on how to find us.

For more information on our Delivery policy please refer to our Terms and Conditions.

We hope that you are happy with your online purchase, but if for any reason you are not, here is what you need to do.

Please note we do not accept returns on the following items due to hygiene:

• Earrings
• Socks, tights and underwear
• Toiletries and cosmetics

If you've changed your mind

If you no longer want the item, please contact us at info@zestgifts.co.uk within 7 days of receipt, explaining the reason you wish to return it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original undamaged packaging.

The items must be returned to us within 14 days of receiving your purchase. You will be responsible for paying for your own shipping costs for returning your item. You should obtain proof of postage; we will not be held responsible if the item does not reach us.

If the item is damaged or faulty

Please contact us within 7 days at info@zestgifts.co.uk or telephone 01892 669517, Monday - Saturday 9.00-5.30, to discuss any faulty or damaged items before returning them to us. We can then arrange a replacement or a refund. Please note any products returned that are falsely claimed as defective will be returned at your cost.

If we sent you the wrong item

Please contact us within 7 days at info@zestgifts.co.uk or telephone 01892 669517, Monday - Saturday 9.00-5.30. We can discuss arrangements for you to return the incorrect item and replace it with the correct one.

For more information on our Refund policy please refer to our Terms and Conditions.